Privacy Policy

Sunrise Van & Car Rental ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We use the information we collect to:

• Process and manage your vehicle rentals
• Verify your identity and driving eligibility
• Process payments and refunds
• Communicate with you about your rental (confirmations, reminders, updates)
• Respond to your inquiries and provide customer support
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and protect our business

We may share your information with:

• Service providers: Companies that help us operate our business (payment processors, email services, etc.)
• Insurance companies: To verify coverage or process claims
• Law enforcement: When required by law or to protect our rights
• Legal proceedings: In response to valid legal requests

We do not sell your personal information to third parties for marketing purposes.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, contact us at info@sunrisevanandcarrental.com.

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience
• Provide targeted advertising (with consent)

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Rental records are typically retained for 7 years for legal and tax purposes. Marketing preferences are kept until you opt out.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under 21 years of age (the minimum age to rent a vehicle). We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.