Frequently Asked Questions
Find answers to common questions about Sunrise Van and Car Rental’s services, including requirements, payment methods, vehicle types, and more. Whether you're curious about our age policies, deposit options, or out-of-state rentals, our FAQ section covers everything you need to know for a seamless rental experience.
Requirements
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.
Yes, insurance is required by state law.
You have to be at least 21 years of age.
Service
Yes, we have a service to pick up and drop off customers for rentals.
Yes, we do provide these services.
Yes, we pick up from the airport and deliver to the airport.
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.
Method of Payment
You can pay cash, check, credit card, travels check, or debit card.
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.
Deposit
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.
The deposits is based on the type of vehicle, usually from $250.00 to $500.00 for cash deposits.
Type of Vehicles
We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.
We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.
Yes, all our cars have air conditioning.
Yes, cars can be rented by the hour with a minimum of 4 hours.
Accessories
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.
Additional Charges
Yes, additional charges apply when rental vehicle is to be driven by more than one person.
Fuel must be brought back the same way it was given to you.
Yes, it only applies to customers that are 21-24 years old.
Out-of-State
Vehicles can only be within the state. Contact us for additional fee to take vehicles out-of-state.
Monthly Specials & Discounts
Yes, vehicles can be rented by the month and receive a special offer.
Yes, we offer discounts to members of any one of these associations.
Yes we do, you can print it out from the web site when available.
Returning Vehicles
Yes, we have a drop-off service. Let us know in advance for instructions on where to leave your vehicle.